The service is published by Mobile content factory , registered in UAE (Dubai) , whose registered office is located at 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE.
Daily subscription, which is automatically renewed for successive periods of the same duration. Financial provisions: 1 KWD per week or 3.5 KWD per month for Ooredoo users. 0.20 KWD per day for STC users. 0.20 KWD per day for Zain users.
These general terms and conditions of use were updated on June 10th 2016.
Purpose The purpose of these General Terms and Conditions of Use (hereinafter the ‘General Terms and Conditions’) is to set out the terms and conditions pursuant to which the services that the Company publishes (hereinafter the ‘Applications’) are offered to any user (hereinafter the ‘User’) on its websites websites (hereinafter the ‘Sites’). These services enable the User to view and download films, series and video clips, available on fixed or mobile terminal (hereinafter the
‘Service’) on a presently existing or future fixed or mobile terminal connected to a radio telecommunications network (including, in particular, any computer, smartphone, connected tablet or compatible connected TV) enabling access to the Service (hereinafter the ‘Terminal’).
Any use whatsoever of the Sites shall be deemed full acceptance, without reservation, of these General Terms and Conditions.
Information required by law The website is published by Mobile content factory, a UAE company , whose registered office is located at 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE (hereinafter the ‘Company’).
For any question or to obtain information about these General Terms and Conditions or the Applications, the User may contact our Customer Service department:
By post: 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE
By e-mail, on the Site, by clicking on the ‘contact’ link at the bottom of each page of the Site, or by sending an e-mail to the address specified on the particular Site in question.
Access to Services The Service that the Company offers on the Site is offered pursuant to the financial terms specified on each Site.
A User who wishes to subscribe to the Service must visit the Site and click on the TV Channel he/she wishes to view. To view without limit TV channels offered in the subscription, he/she must then follow the instructions given on the Site, specifically the User shall register his number, validate the PIN code received and confirm his subscribe.
Access to the Services is immediate, provided, however, the internet and Terminal and/or any computer equipment of the User connected to the internet are operating properly.
The Company shall in no event be liable if the Site is not available because of telecommunications issues, in particular if these conditions are not met, as the Company has no control over the internet or the User’s computer and telephone installations.
To view the Service, User shall pay his subscription. – Subscriptions are billed on the mobile operator or Internet provider, VAT included.
Indicated prices do not include wap connection fees that can be charged by the mobile operator or web connection that can be charged by the Internet provider.
To terminate his subscription, the User shall follow instructions below: sending STOP1 to 1579 for Ooredoo users or sending STOP1 to 50732 for STC users or sending UNSUB VOD to 94099 for ZAIN users
If a fee is required for the Services, in accordance with Article 111 of the Part Five law, we hereby inform the User that he/she has a period of 60 clear days as from the date of the acceptance of and subscription to the Service to exercise his/her right of withdrawal, without the need to provide a reason and without incurring any penalty, except the cost of return shipment, if applicable.
The sixty (60) days shall run from the date of conclusion of the contract. To exercise his/her right of withdrawal, the User must notify the Company of his/her decision through an unambiguous statement to send to the Company at the earliest by:
• email sent at the address mentioned on the concerned Site.
The User must specify in his/her request the following in order to allow the treatment of:
- the User’s complete contact details (first name and surname, postal address, e-mail address); - the name of the Service subscribed and the Site from which the Application was downloaded; - the nature of the claim; - the payment method used; - the User’s telephone number as entered into the Site or Service; - a bank details.
An acknowledgment of receipt is sent by email when Company becomes aware of the application for withdrawal.
In case of withdrawal from the User, the Company will reimburse all payments received from him not later than fourteen days after the date on which the Company is informed of its decision to withdraw from this contract.
Provisions applying to the viewing of videos on demand, streaming and/or series
The User will select the product (game, film, series, video clip, etc.) he wishes to download from the range of products proposed by the Company via he Site, after logging in using his username and password. A password will be sent by e-mail to the address provided by the User when he opens his account, or if he forgets his password.
After selecting the product, the User will be required to follow the instructions and comply with the Company’s requests for information. The delivery times will be as stipulated below.
Products will be delivered electronically via Internet or the telecommunications operator’s network. The User will view the selected products directly on his Terminal; viewing will be immediate, provided however that the Internet network and the User's equipment connected to the Internet are operating correctly.
The Company cannot be held liable under any circumstances for any failure to correctly receive the product, in particular if these terms and conditions have not been complied with, as it has no control over the Internet or the User's computer and telephone installations. The User has a duty to verify the content of the product upon receipt.
Use by minors or at work
Users must be of legal age to subscribe to the Service. The Company shall not be liable for subscriptions by Users who violate this rule.
Therefore, minors must obtain their parents’ permission (or the permission of their legal guardians) before ordering the Services offered on the Site(s).
Users must request authorisation from their employer or supervisor if the Site(s) are used at their workplace.
Exclusion of liability
The Company offers no express or implied warranty, and assumes no liability, with respect to the use of the Site. The company assumes no responsibility in the event of breakage of the Terminal when Users use the Service ; similarly, the company assumes no responsibility in case of nausea, travel sickness and/or epileptic seizure of the user.
Neither the Company nor any third party involved in the creation of the Site shall in any event be liable or owe any compensation to a User or any other party for direct, indirect, consequential, special or ancillary losses incurred due to the use of the Site, in particular loss of profits, losses due to business interruption or losses due to loss of programs or other data from the User’s management information system or anywhere else. The User’s connection to any other external site shall be at his/her own risk.
The Company endeavours to deliver the Services as quickly as possible. However, the Company must use the services and distribution networks of third-party companies, over which it has no
influence with respect to availability. Accordingly, the Company shall not be liable in the event the User experiences delays in accessing the Services, or in the event of a temporary or permanent interruption in data transmission to the User’s Terminal if such interruption is not attributable to the Company. The Company reserves the right to temporarily suspend access to the Services for Site maintenance and repairs.
Use of the Services requires use of certain technical systems, such as a Terminal, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may entail additional costs. Such costs shall be borne by the User. The Company does not supply any of these technical systems and shall in no event be liable therefor.
Intellectual property rights
The Company offers Services licensed from third-party companies, which are protected by intellectual property rights.
Consequently, Applications downloaded are for Users’ personal use only. No reproduction, modification, transmission, sale or sub-license is authorised.
The figurative or other trademarks (hereinafter referred to collectively as the ‘trademarks’) displayed in the Site, or in any newsletter, are registered or unregistered trademarks owned by the Company and third parties. Reference to trademarks on the Site shall in no event be deemed an express or implied granting of any right of use, licence or authorisation with respect to said trademarks, without the written agreement of the Company or relevant third party. Any use of the trademarks referred to in the Site, or the content thereof, that is not expressly authorised by the trademark holders, other than as granted under these General Terms and Conditions, is strictly forbidden. The Company hereby advises Users that it is entitled to take legal action, including before the criminal courts, to protect its intellectual property rights.
All rights of authors, composers, music publishers and all holders of neighbouring rights in the works reproduced and distributed in these Applications and/or on these Sites are reserved. Any use of said works other than as described in these General Terms and Conditions is forbidden.